Network Management Software
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Alchemy Lab Network Management Software |
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| Alchemy Eye | Asset Tracker for Networks | Network Administrator's Toolkit | Remote Control PRO |
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Alchemy Help Desk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.
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