			Alchemy Helpdesk
                        ~~~~~~~~~~~~~~~~
                  (c)Alchemy Lab, 2008
                      www.alchemy-lab.com
                      info@alchemy-lab.com

Alchemy Helpdesk is a software helping IT groups of the small and medium-size 
companies handle users technical support requests. If a user experiences 
problems with the hardware or software on his workplace, he/she creates a 
Request in the helpdesk software and describes the problem in that request. 
The IT staff later can assign the request to a certain team member, check the 
status of a request, etc.